At Amma Naana Dental Clinic (“Amma Naana Dental Clinic”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://ammanaanadentalclinic.com, book an appointment, contact us, or use any of our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Full Name
  • Email Address
  • Mobile Number
  • Appointment Details
  • Preferred Treatment
  • Messages or enquiries submitted through our contact forms
  • Any information you voluntarily provide while communicating with us

When you visit our website, certain technical information may also be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Referring Website
  • Cookie Information
  • Click and Interaction Data

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Respond to enquiries
  • Provide dental consultation and treatment information
  • Contact you regarding appointments
  • Improve our website and services
  • Understand visitor behaviour
  • Measure advertising performance
  • Prevent fraud and misuse
  • Comply with applicable legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Improve website functionality
  • Measure website traffic
  • Analyse visitor behaviour
  • Improve advertising performance
  • Deliver relevant advertisements

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.


4. Google Services

Our website may use Google services including:

  • Google Analytics
  • Google Ads Conversion Tracking
  • Google Tag Manager
  • Google Signals
  • Google Enhanced Conversions (where applicable)

These services help us understand website usage, measure advertising effectiveness, improve user experience, and optimise our marketing campaigns.

Google may collect information according to its own Privacy Policy.


5. Advertising

We may advertise our services through platforms including:

  • Google Ads
  • Meta (Facebook & Instagram)

These platforms may use cookies or similar technologies to measure campaign performance and improve advertisement relevance.

We do not sell your personal information to advertisers.


6. Appointment Forms and Contact Forms

When you submit a form on our website, we collect only the information necessary to:

  • Contact you
  • Confirm appointments
  • Understand your enquiry
  • Provide the requested dental services

Submitting a form does not automatically establish a doctor-patient relationship.


7. WhatsApp and Telephone Communication

If you contact us through WhatsApp or telephone, the information you provide may be used to:

  • Respond to your enquiry
  • Confirm appointments
  • Provide treatment-related information
  • Offer customer support

Standard messaging or carrier charges may apply.


8. Medical Information

If you voluntarily provide medical or dental information, it will be used only for:

  • Understanding your dental concerns
  • Appointment planning
  • Treatment discussions
  • Providing requested healthcare services

We request that you provide only information necessary for your enquiry.


9. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Website hosting providers
  • Technology service providers
  • Appointment management systems
  • Analytics providers
  • Advertising platforms
  • Government authorities where required by law

All such disclosures are limited to the extent reasonably necessary.


10. Data Security

We implement reasonable administrative, technical, and organisational measures to help protect your information against:

  • Unauthorised access
  • Alteration
  • Disclosure
  • Loss
  • Misuse

Although we strive to protect your information, no method of online transmission or electronic storage is completely secure.


11. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide our services
  • Maintain appointment records
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Improve our services

12. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Request deletion where legally permissible
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.


13. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies.


14. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without the involvement of a parent or legal guardian.


15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will be posted on this page with an updated Effective Date.


16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Amma Naana Dental Clinic

23C Halls Road, Kilpauk, Chennai – 600010, Tamil Nadu, India

Email: dr@ammanaanadentalclinic.com

Phone:

  • +91 98400 95045
  • +91 94440 18844